Reason 1. You haven’t activated your account.
When you registered, we sent you an email with an account activation link. Check your email and spam folder.
Reason 2. You are trying to log in with your email.
When your registered we generated a Simulate 365 username for you.
It’s included in the email together with your account activation link. Use your
Simulate 365 username and the password you created to log in. Username example: joe.doe@simulate365.com
Reason 3. You are trying to log in with your personal/work/school Microsoft account.
If you work with Microsoft applications on a regular basis, you are most likely logged in to your Microsoft account to use Teams or SharePoint.
Since simulate365.com login is a Microsoft account, you can get an error if you don’t pay attention with which Microsoft user, you’re trying to log in.
Microsoft can propose your personal/work/school user account for simulate365.com login. Double-check to prevent a login error.
If this is the case, select “sign in with a different account” and proceed with your Simulate 365 username and password.
Reason 4. Your browser is storing outdated login information.
Clear your cache and cookies, close and reopen your browser, and try logging in again with your username and password. Try in a private (incognito) window as well.
